WARRANTY
The warranty of EverBrite lighting products only applies to the original purchaser that these EverBrite products to be free from defects in workmanship and material. Conditional on certain exceptions, EverBrite will repair or in some cases replace any EverBrite item, which after examination, is determined by EverBrite to be defective in the workmanship and material for the one year of the tool.
Return the lighting tool product to a designated EverBrite Service Center address. Freight must be prepaid and insured. Provide a copy of the proof of purchase with the returned product. Warranty exchanges do not cover the cost of shipping and handling.
This warranty does not cover normal wear and tear, modifications or alterations, poor maintenance or accidental damages; nor damage resulting from misuse or neglect. Warranty does not cover batteries and charging accessories (or damage caused by either).
It is important to note this limitation of liability acceptance of the repair and replacement remedies that is described is a condition of the contract for the purchase of EverBrite products. it is also important to note that in no event shall EverBrite be held liable at any time for any incidental, special, resultant or punitive damages, or for any costs, attorney fees, expenses or losses alleged to be as a consequence or result of any damage to or defect in any product including, but not limited to, any claims for loss of profits.
FAQ
First, ensure the battery is charged or installed correctly. Check that the battery contacts are clean. If it's a rechargeable model, try a different USB cable and power source. If the problem persists, please contact our Customer Support team.
We recommend unplugging the light once it's fully charged. While our lights have overcharge protection, it's a good practice to disconnect them to maximize long-term battery health.
Most of our USB-rechargeable lights have an LED indicator that changes color (e.g., from red to green) or turns off when the battery is fully charged.
Several of our power station lanterns and larger work lights feature a built-in USB power bank, allowing you to charge your smartphone, GPS, or other USB devices on the go.
Most of our camping lanterns are built with high IP ratings for water resistance, making them perfect for outdoor use in various weather conditions.
Some of our flashlights feature a zooming or adjustable focus mechanism. Simply twist the head of the flashlight to change the beam from a wide flood to a focused spot.
Our compact, durable flashlights with a balanced lumen output and rechargeable battery are perfect for EDC. Look for models like the E012065/E011183 that are lightweight yet powerful.
Yes, most Everbrite lights feature multiple modes such as High, Medium, Low, Strobe, and SOS to adapt to various situations and conserve battery life.
We use a variety of high-quality power sources, including built-in Lithium-ion batteries (rechargeable via USB), and standard replaceable batteries (like AA or 18650). The product description will specify the battery type and whether it's user-replaceable.
Lumens measure the total amount of visible light output (brightness). Lux measures the intensity of light on a surface (illuminance). Beam Distance tells you how far the light can effectively reach. We provide all three metrics to give you a complete picture of a light's performance.
The IP Rating (e.g., IP65, IP67, IPX8) indicates the level of protection a light has against solids (like dust) and liquids (like water). The first digit refers to solid particle protection, and the second digit refers to moisture protection. A higher number means better protection. For example, an IP68 light is dust-tight and can be submerged in water.