WARRANTY

EVERBRITE® LIMITED ONE YEAR WARRANTY

The warranty of EverBrite lighting products only applies to the original purchaser that these EverBrite products to be free from defects in workmanship and material. Conditional on certain exceptions, EverBrite will repair or in some cases replace any EverBrite item, which after examination, is determined by EverBrite to be defective in the workmanship and material for the one year of the tool.

Return the lighting tool product to a designated EverBrite Service Center address. Freight must be prepaid and insured. Provide a copy of the proof of purchase with the returned product. Warranty exchanges do not cover the cost of shipping and handling.

This warranty does not cover normal wear and tear, modifications or alterations, poor maintenance or accidental damages; nor damage resulting from misuse or neglect. Warranty does not cover batteries and charging accessories (or damage caused by either).

It is important to note this limitation of liability acceptance of the repair and replacement remedies that is described is a condition of the contract for the purchase of EverBrite products. it is also important to note that in no event shall EverBrite be held liable at any time for any incidental, special, resultant or punitive damages, or for any costs, attorney fees, expenses or losses alleged to be as a consequence or result of any damage to or defect in any product including, but not limited to, any claims for loss of profits.

This warranty applies to products sold in global.

WHERE
TO BUY

MANUAL

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FAQ

Q
My light flickers. What should I do?
A

Flickering is often caused by:

  • Loose battery contacts – clean and tighten.

  • Low battery – recharge or replace.

  • Dirty threads on twisty lights – clean and apply a tiny amount of silicone grease.
    If the problem persists, contact our support team.


Q
What is a memory mode on a flashlight?
A

Memory mode means the light will turn on at the last brightness setting you used, rather than defaulting to high or low every time. This is convenient if you always prefer a specific mode.

Q
How do I know when my battery is low?
A

Most EverBrite rechargeable lights feature a low-battery indicator (flashing red light or dimming main beam). For non-rechargeable models, you'll notice a gradual decrease in brightness.

Q
How can I maximize my rechargeable battery's lifespan?
A

Follow these tips:

  • Avoid fully draining the battery regularly. Recharge when it drops to 20-30%.

  • Store lights at around 50% charge if not using for months.

  • Keep away from extreme heat or cold.

  • Use the included charging cable or a quality USB charger.


Q
Yes. COB LEDs typically produce more light per watt than standard LEDs, giving you longer run times and brighter illumination with the same battery capacity.
A

Definitely. The soft, even light from a COB side light is perfect for reading, soldering, repairing, camping tasks, or any activity that requires shadow-free illumination up close.

Q
Are COB lights more energy efficient?
A

Yes. COB LEDs typically produce more light per watt than standard LEDs, giving you longer run times and brighter illumination with the same battery capacity.

Q
What is a COB light, and why is it better?
A

COB (Chip-on-Board) technology places multiple LED chips directly on a circuit board, creating a large, even, and shadow-free light source. COB lights provide a wider beam angle and higher lumen density than traditional LEDs, making them ideal for work lights and area lighting.

Q
How does the zoom function work on EverBrite flashlights?
A

Our zoomable flashlights feature a sliding or twisting head mechanism. Slide or rotate the head forward to focus the beam into a long-distance spotlight, and backward to widen it into a large floodlight for close-range illumination.

Q
My light isn't turning on. What should I do?
A

First, ensure the battery is charged or installed correctly. Check that the battery contacts are clean. If it's a rechargeable model, try a different USB cable and power source. If the problem persists, please contact our Customer Support team.

Q
Can I leave my light on the charger all the time?
A

We recommend unplugging the light once it's fully charged. While our lights have overcharge protection, it's a good practice to disconnect them to maximize long-term battery health.

Q
How do I know when my light is fully charged?
A

Most of our USB-rechargeable lights have an LED indicator that changes color (e.g., from red to green) or turns off when the battery is fully charged.

Q
Can I charge my phone or other devices with my lantern/work light?
A

Several of our power station lanterns and larger work lights feature a built-in USB power bank, allowing you to charge your smartphone, GPS, or other USB devices on the go.

Q
Can I use my EverBrite camping lantern in the rain?
A

Most of our camping lanterns are built with high IP ratings for water resistance, making them perfect for outdoor use in various weather conditions.

Q
How do I focus or adjust the beam on my flashlight?
A

Some of our flashlights feature a zooming or adjustable focus mechanism. Simply twist the head of the flashlight to change the beam from a wide flood to a focused spot.

Q
What is the best EverBrite flashlight for everyday carry (EDC)?
A

Our compact, durable flashlights with a balanced lumen output and rechargeable battery are perfect for EDC. Look for models like the E012065/E011183 that are lightweight yet powerful.

Q
Do your lights have different lighting modes?
A

Yes, most Everbrite lights feature multiple modes such as High, Medium, Low, Strobe, and SOS to adapt to various situations and conserve battery life.

Q
What battery types do you use, and are they replaceable?
A

We use a variety of high-quality power sources, including built-in Lithium-ion batteries (rechargeable via USB), and standard replaceable batteries (like AA or 18650). The product description will specify the battery type and whether it's user-replaceable.

Q
What is the difference between Lumens, Lux, and Beam Distance?
A

Lumens measure the total amount of visible light output (brightness). Lux measures the intensity of light on a surface (illuminance). Beam Distance tells you how far the light can effectively reach. We provide all three metrics to give you a complete picture of a light's performance.

Q
What does the IP (Ingress Protection) Rating mean?
A

The IP Rating (e.g., IP65, IP67, IPX8) indicates the level of protection a light has against solids (like dust) and liquids (like water). The first digit refers to solid particle protection, and the second digit refers to moisture protection. A higher number means better protection. For example, an IP68 light is dust-tight and can be submerged in water.

Q
What is your brightest flashlight?
A
The brightest flashlight we currently make is offered within the EverBrite brand and the model is E011204N. This flashlight offers a 13,000 lumens Turbo mode and 150M beam distance.
Q
How about maintenance of the built-in lithium battery?
A
If lights are not used for an extended period, it is recommended to charge them every 3 months. 
Q
Can I sell your products on my store? How can I contact you?
A
Yes, you're highly welcomed to be a dealer of EverBrite. Please send an inquiry to service@everbrite-lighting.com or seek help from the online service on EverBrite Amazon/Aliexpress Store.